IT Helpdesk Internship – (CLOSED)

Applications Open: 14th August 2017

Location: Mt Waverley

Work Type: 120hrs (part time 2-3 days per week), Paid Internship 

Classification: IT Helpdesk

Number of Roles: 2

What Makes Us Different?

Our vision is to make work placement a reality for all tertiary students.

How do we do it? We organise 120hr part time internships for current tertiary students and recent graduates to support them in gaining relevant industry experience that is linked to their studies.

About the host company :

Our host company is an innovative software consulting firm servicing the hospitality and aged care sector with customised cloud-based modular software solutions.

Their clients include Baptcare, BlueCross, Regis and Sodexo.The firm have experienced significant growth over the last few years and have expansion plans for UK in early 2018.

The Opportunity:

As part of the placement, the successful applicant will receive:

● Office and staff based activities
● Employment opportunity for right candidate
● Guidance and mentoring from senior staff
● Professional reference upon completion
● Practical experience working with an established Australian business

Placement Activities & Responsibilities:

Working as part of the IT/development, some of the projects & activities you could expect
part of your role include:
● Support staff in actioning client queries
● Support staff in testing for program bugs
● Make updates to user manual
● Work with management to create “how to” guide for inbound support enquiries
● Support team with creating procedural documents
● Join in on team meetings
● Ad hoc tasks as required

What Are We Looking For:

To apply for this internship:

● IT students or recent graduates
● Systems and procedures focussed
● Excellent verbal and written communication skills
● Strong administration skills required
● Team player
● Willingness to learn in a dynamic environment
● Time management
● Attention to detail
● Team player

To apply for this internship, the candidate must be:

● Commit 120 hour internship
● Ability to travel to the office

How To Apply:

Applicants please attach your current resume and covering letter to apply for this role and send applications to:  register@eia.vic.edu.au

Service Fees Apply. Payment plan options are available.